To complete all job tasks, QA testers generally rely on several tools throughout their workday. If you have the desire to work as a QA tester, you should have a strong understanding of the following:

• Defect management tools – it is essential that QA testers have complete knowledge of various defect management tools, such as Microsoft Test Manager (MTM) and JIRA
• Database management systems – used to write queries and upgrade databases following debugging or repairs of product defects
• Programming languages – basic understanding of programming concepts and languages, such as C# and Java, are helpful for those in this occupation